What Is Punchout and Why Does It Matter?

Institutional buyers — universities, hospitals, government agencies — do not place orders on your website the way consumers do. They use procurement systems like SAP Ariba, Coupa, and Jaggaer. Punchout is the protocol that connects your catalog to their procurement system so buyers can shop your products without leaving their workflow.

Without punchout, you are invisible to institutional procurement. With it, a buyer clicks a button in Ariba, lands in your catalog, fills a cart, and the order flows back into their purchase order system automatically.

Middleware vs. Native: Why We Build Direct

Most punchout implementations use middleware — companies like TradeCentric or Punchout2Go sit between your store and the procurement system. They charge $15,000-$50,000 per year in licensing fees, and you are dependent on their uptime and their roadmap.

Fowara builds punchout natively into your platform. We parse cXML directly, handle SSO handshakes, manage cart transfer, and inject orders — all in code we write and you own. No middleware licensing fees. No dependency on a third party.

Institutions We Have Connected

Our punchout implementations are live with institutional buyers including Dana-Farber Cancer Institute, Virginia Commonwealth University, Penn State, and multiple Ariba Network buyers. We support both cXML and OCI protocols.

Published Pricing

ServicePriceWhat's Included
First Punchout Connection$10,000 setup + $1,000/monthcXML or OCI integration, SSO, cart transfer, order injection, buyer testing
Additional Connections$2,500 eachEach new procurement system connection after the first
Punchout MonitoringIncluded in retainerReal-time connection monitoring, error alerting, buyer support

Frequently Asked Questions

What protocols does punchout use?
The two main protocols are cXML (Commerce eXtensible Markup Language) and OCI (Open Catalog Interface). cXML is used by SAP Ariba, Coupa, and Jaggaer. OCI is used primarily by SAP ERP systems. Fowara supports both protocols natively.
How long does a punchout integration take to set up?
The first connection typically takes 4-6 weeks including development, buyer testing, and go-live. Additional connections take 1-2 weeks each since the core infrastructure is already in place.
Why should I avoid punchout middleware?
Middleware like TradeCentric and Punchout2Go charge $15,000-$50,000 per year in licensing fees. You also depend on their uptime and their development roadmap. Native punchout eliminates those fees and gives you full control over the integration.
Which procurement platforms do you integrate with?
SAP Ariba, Coupa, Jaggaer (formerly SciQuest), Prendio, Prodigo, and any system that supports cXML or OCI. We have live connections with Dana-Farber Cancer Institute, Virginia Commonwealth University, and Penn State.
How do you test punchout before going live?
We built a custom punchout test harness that simulates procurement system requests. We test the full flow — setup request, browse, cart transfer, purchase order — in a staging environment before connecting to the buyer's production system.

Need to Connect to Institutional Buyers?

Tell us which procurement systems your buyers use. We will tell you exactly what it takes to connect — and how much you will save by dropping middleware.

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B2B Punchout Essentials

Free course on punchout catalog integration for institutional B2B buyers.

3 lessons · Free · No registration required

1

What Is Punchout?

Punchout connects your store to institutional procurement systems using cXML or OCI. Buyers shop on your site but check out through their institution's purchasing system.

2

cXML vs OCI

cXML is the standard for Ariba, Coupa, and Jaggaer. OCI is used by SAP-based institutions. Most distributors need cXML.

3

Native vs Middleware

Middleware providers charge $15,000-$50,000/year. Native punchout eliminates fees by connecting directly. You own the data and the relationship.

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